Understand your business
We map branches, touchpoints, languages, reporting needs and the moments where feedback belongs.
SETUP & ONBOARDING
More than software. A properly deployed feedback system.
Review & More helps you design, configure and launch the complete feedback experience — from surveys and customer touchpoints to kiosk setup, testing and team onboarding.
On-site assistanceTechnician-supported setupRemote onboardingMulti-location rollout
InstaView KioskOnline
🙂
Your experience matters
How was your experience today?
😡 😕 😐 🙂 😍
Ready for go-live
THE STARTING POINT
First, we understand how your customers interact with you.
We begin with your branches, customer touchpoints, service journey, feedback objectives, languages, reporting and follow-up needs.
The objective is not simply to install a tablet. It is to design a feedback process that fits naturally into your operation.
Branches & locations+
Customer touchpoints+
Languages & surveys+
Reporting & recovery+
InstaView Kiosk Online
◌
How was your experience today?
Opinions Matter
01 / Understand your business
Design the right survey
Build a quick rating, detailed survey or bilingual experience around the service journey.
Configure each feedback point
Assign the right survey, location, language and operating settings to every kiosk.
Test the experience
Submit a real response and verify attribution, delivery, dashboard visibility and follow-up.
Go live
Your team is briefed and each device is enrolled, assigned, tested and ready for customers.
DESIGN THE OPERATION
We design the feedback journey around your operation.
SURVEY DESIGN
Quick emoji/rating, detailed surveys, service-specific questions and bilingual experiences.
LOCATIONS & TOUCHPOINTS
Map each branch and feedback point so every response has useful context.
FEEDBACK WORKFLOWS
Where required, prepare alerts, follow-up, service recovery and corrective action.
TEAM ACCESS
Give management, operations and administrators the access they need.
KIOSK PLANNING
Where the kiosk sits matters.
The strongest feedback point is usually where the customer naturally completes an interaction. We help identify locations where feedback feels convenient rather than intrusive.
Reception
Waiting area
Cashier
Service desk
Hotel reception
Clinic exit
Automotive service
Retail exit
Public counter
For multi-location organizations, each kiosk can be associated with its own location and survey while being centrally managed through Review & More.
DEPLOYMENT OPTIONS
Choose the deployment approach that fits your operation.
ON-SITE SETUP
For appropriate projects, our team can assist at your location with device preparation, placement, connectivity, enrollment, assignment, language configuration, testing and handover.
Available depending on project scope and location.
TECHNICIAN-ASSISTED DEPLOYMENT
For larger or distributed deployments, Review & More may coordinate or appoint suitable technicians as part of the agreed rollout. Support can include mounting, power and network readiness, preparation, enrollment and functional testing.
Available where specialist installation assistance is required.
REMOTE ASSISTED SETUP
For straightforward deployments, we guide your nominated staff or IT team through enrollment, survey assignment, configuration, connectivity support, troubleshooting, testing and go-live verification.
A practical path for teams with local operational support.
Whichever deployment model is used, every kiosk should be correctly enrolled, assigned, tested and ready for customers before go-live.
AFTER SETUP
Once deployed, your kiosks don't become forgotten tablets.
Keep an operational view of the feedback points that matter: health, assignment, configuration and the latest device signal.
• Online/offline monitoring
• Last heartbeat
• Survey reassignment
• Configuration refresh
• Kiosk reload & reset
• Pause, resume & diagnostics
READY FOR GO-LIVE
We test the complete journey before your customers use it.
The system is not considered ready simply because the tablet turns on. The full feedback journey should work.
✓Customer submits feedback
✓Response reaches Review & More
✓Correct branch is identified
✓Correct survey is recorded
✓Kiosk attribution is captured
✓Dashboard receives the feedback
✓Relevant follow-up triggers correctly
✓Management can review the response
COMMERCIAL MODEL
A deployment model built around your operation.
Every Review & More implementation is slightly different. A single-location QR deployment requires a different setup from a multi-branch environment using kiosks, bilingual surveys and customer-recovery workflows.
IMPLEMENTATION & SETUP
Discovery, system configuration, survey setup, kiosk onboarding, rollout preparation, testing and go-live support.
PLATFORM SUBSCRIPTION
Ongoing access based on agreed deployment scope, including active locations, device footprint, capabilities and workflow requirements.
OPTIONAL DEPLOYMENT SERVICES
Technician-supported installation, additional kiosks or locations, expanded training, customization or enhanced support.
What shapes your proposal?
Locations, kiosks, QR versus kiosk deployment, survey types, bilingual requirements, workflow complexity, team access and rollout assistance.
START A CONVERSATION
Ready to plan your rollout?
Tell us about your locations, feedback channels and expected deployment. We'll help you build the right setup.
A focused conversation is the fastest way to shape the right rollout model for your operation.
Request a Tailored Proposal Discuss Your Setup
Share your locations, kiosk count and feedback channels. We'll recommend the right rollout model.
We'll first understand your locations, feedback objectives and deployment requirements before recommending a setup.